Wednesday, September 2, 2020

Role and Responsibilities of Technical support specialist

The CompTIA A+ Certification opens various job opportunities for IT technicians in the market. Below is the list of famous job roles and responsibilities for certified CompTIA A+ candidates.

Service Desk Analyst

Service desk analyst, also known as help desk analyst, is an IT related job in which the analyst resolves the problems of computer hardware and software that clients face. The service desk analysts also work for other departments in the organization and support the tasks that are according to their skills.

The following are the basic duties of a Technical support specialist.
Responsible for installing new technologies.
They maintain the current hardware and IT systems of a company.
They assist the company employees to resolve tech issues.
They resolve troubleshooting systems.

Salary

The salary offered to a Technical support specialist is $40,000. However, the average salary is $57,200, which can increase up to $80,000 per annum.
Field Service Technician

A field service technician is an IT specialist who travels to sites for resolving troubleshoots related to a piece of equipment.

More Info: what jobs can i get with a comptia a+ certification

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