Providers, vendors and distributors can foster workplace inclusion by promoting the development of Employee Resource Groups (ERGs). ERGs are employee-driven communities that create networking, mentoring and business development opportunities for underrepresented groups within a company.
Pound recommended that channel organizations “build a culture around celebrating differences and the vibrancy this brings to your business.”
Unconscious biases—biases about a person or groups of people that unconsciously affect our understanding, decision making and actions—are pervasive in the workplace and can thwart a company’s ability to attract and maintain diverse pools of talent.
Pound encouraged channel organizations to hire training experts to develop awareness of unconscious bias and disrupt it, “Bring people into your company to talk to staff about what bias looks like, experiences of it, what to avoid, how to promote equity and be inclusive. And do it regularly, not just as a one off.”
Eliminating unconscious bias from talent recruitment requires a multipronged approach:
Remove identifying information—names, home addresses and dates—from received résumés
Ask all candidates the same questions
Have candidates interview with different people
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